Sales Manager

Description

• Fluent in English

• Bilingual in Spanish, preferred

• Bachelor's degree (business, finance)

• 8 years' experience in sales and leading teams of sales people

• Strong financial knowledge and expertise

• Excellent interpersonal & communication skills (verbal and written), dealing with individuals at all levels; comfortable to represent the company in the best possible light, using various means of communication (presentations, customer briefs etc.)

• High energy, with the ability to work in fast-paced environment

• Proven leadership skills and ability to motivate & develop both senior and junior sales people

• Proficient in Microsoft Office (advanced excel), CRM (of FreeAgent), Encore

• Self-motivated and committed individual, strong work ethic

• Excellent analytical skills, methodical approach and commercial acumen

• Develop a long term sales strategy and goals to retain profitable accounts whilst targeting new customers, markets and new market segments (market positioning) locally as well as nationally

• Implement strategic plans with his/her team to improve company's revenue and margins

• Identify, maintain and develop contacts with potential & existing customers and agents to improve customer satisfaction (oversee customer surveys etc.)

• Continuously monitor and review margin development (spread, contribution) of our customer base with the team

• In conjunction with the Customer Service Managers ensure that company policies are adhered with regards margin management

• Define KPIs with team and monitor action plans to achieve set out objectives (spread, contribution), ensure timely follow up and delivery monthly reports to General Manager & CEO

• Ensure that the entire team works towards common goals and objectives

• Promote, maintain, and inspire a positive work environment of trust, respect, and support for all internal/external customers, and staff by adhering Company policies & standards

• Monitor credit terms of customers and actively work with sales team & finance to mediate against any potential financial risks

• Manage the routine (daily, weekly, monthly etc.) reporting activities set out by Senior Management

• Ensure that those employed in the sales function continuously enhance their knowledge and skills (learn new tools & knowledge made available), encourage their development

• Oversees that cross training & knowledge sharing takes place among the team

• Carry out periodic reviews on what works and doesn't work within the function & process and define solutions

• Review, on a regular basis, procedures and processes within the sales function with other members of the Plant's Management Team (Production, Quality, Finance, HR etc.), to ensure the function is delivering what is required in an effective proactive manner

• As a member of the Plant's Management Team assist in the development of the plants business strategy, plans and budgets

• Advise, in the first instance, the General Manager at the earliest opportunity of any concerns he/she may have concerning the sales performance of the business and/or its processes and, subsequently, advice his/her functional superior as appropriate

• Carries out periodic reviews with General Manager and their teams on what works and doesn't work in Sales within the region and defines solutions

• Ensure contingency plans are in place for all top customers and are trialed & tested

• Strive for best in class sales function within the Industry / Set the Industry Standard, adapting new ideas, concepts from other industries

• Assist in promoting Corporate Culture

• Keep up to date on new developments, learning & development (CPD)